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Zsolt Olah & his MIGHTY CARDS
May 18, 2018 @ 8:00 am - 9:00 am
We’re talking Zsolt Olah’s newly published MIGHTY CARDS!
Mighty Cards come with a set of five cards: Knowledge (recall), Knowledge (use), Skill, Motivation, and Environment. Use these cards to facilitate a Cathy Moore’s action mapping-inspired activity with stakeholders to find out what type of issues they’re facing.
- Bring stakeholders in a room.
- Write the business goal on a flipchart.
- Ask them how it will be measured.
- Ask them to list all people who can make this happen.
- Ask them to brainstorm all the actions and decisions these people should be making in order to achieve the business goal.
- After an exhausting list, explore them one by one with the cards:
Ask the stakeholders to pick one card the best describes WHY people are not doing what they’re supposed to be doing.